Refund And Return Policy

You’re eligible for a refund within 30 days if you’re dissatisfied with your purchase due to an error on bookseller’s part or if the book doesn’t arrive.

Incorrect Book/Not as Described/Damaged

You’re eligible for a full refund of the purchase price, including original shipping costs, if your return is the result of an error on the bookseller’s part. If you receive the incorrect book or if it arrives damaged, you’ll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item directly to the bookseller within 30 days of the estimated delivery date and in the same condition you received it in.

For books returned as ‘Not as described,’ return shipping amounts are refunded at Toni Sian Williams’s discretion. If the seller disagrees, only the book price and original shipping will be refunded.

Book Did Not Arrive

You’re eligible for a full refund of the purchase price, including shipping costs, if your book hasn’t arrived as of the Estimated Delivery Date, up until 30 days past. If the bookseller provides tracking information indicating the book has arrived, the refund request is void. A refund request for the reason ‘item did not arrive’ will be completed within 14 days after the refund request.

In cases where the book is returned to Toni Sian Williams for any of the following reasons the refund includes the book price only: incomplete address, unclaimed, returned to sender, or similar.